Shipping, Delivery, Return & Refund Policy

Effective Date: July 2026

At Colourful Lifestyle, we are committed to providing a safe, reliable, and hassle-free shopping experience. This Shipping, Delivery, Return & Refund Policy explains how we process orders, deliver products, and handle returns or exchanges for customers shopping at www.colourfullifestyle.com.

Shipping & Delivery Policy

Delivery Partners

To ensure fast and secure delivery, Colourful Lifestyle ships orders through trusted courier partners, including:

• Pathao Courier

• REDX

• Sundarban Courier

• Other authorized logistics partners

For selected locations within Dhaka City, we may use our own delivery personnel when necessary to provide faster service.

Order Processing Time

Most Ready Stock products are processed and dispatched within 72 business hours after order confirmation.

Please note that dispatch times may vary during:

• Eid and other public holidays

• National emergencies

• Natural disasters

• Political disruptions

• Large promotional campaigns

• Unforeseen operational circumstances

Customers will be informed if any significant delay occurs.

Delivery Time Within Bangladesh

Ready Stock Products

• Processing Time: Within 72 business hours

• Estimated Delivery:

  • Inside Dhaka: 1–3 business days after dispatch

  • Outside Dhaka: 2–7 business days after dispatch

Actual delivery times may vary depending on the destination, courier operations, weather conditions, and public holidays.

Pre-Order & Customized Products

Products manufactured or customized upon order require additional production time.

Estimated delivery:

• Up to 15 business days

If production requires additional time, our customer support team will notify you.

Delivery Charges (Bangladesh)

Delivery charges depend on parcel size, weight, and delivery location.

Estimated charges:

Final delivery charges are displayed during checkout.

Customized and variable delivery charge also applicable on percel weight, size and  destination.It is assess and confirm while processing the products

International Shipping

Colourful Lifestyle also delivers selected products worldwide.

International orders are shipped through internationally recognized courier partners such as:

• DHL Express

• UPS

• Other approved international logistics providers

Processing Time

Orders are normally dispatched within 72 business hours after payment confirmation.

Estimated Delivery Time

International deliveries usually arrive within 7–15 business days, depending on the destination country and customs clearance.

Please note that customs duties, import taxes, VAT, and other government charges (if applicable) are the responsibility of the customer.

International shipping charges vary depending on:

• Destination country

• Parcel weight

• Shipping method

• Courier service

Shipping charges are calculated before shipment confirmation.

Order Tracking

Once your order has been shipped, you may receive a tracking number (where available) via SMS, email, WhatsApp, or Messenger, allowing you to monitor the delivery status.

Failed Delivery

A delivery may fail if:

• The shipping address is incorrect or incomplete.

• The customer cannot be contacted.

• The customer refuses to accept the parcel.

• Delivery restrictions apply in the area.

If a parcel is returned to us under these circumstances, additional shipping charges may apply for re-delivery.